“Dear Kit and the staff at Elleard Heffern,
We cannot thank you enough for helping to make our wedding day the best of our lives! We LOVE our rings and could not be happier with our selections . . . you and the staff made this an enjoyable process and we feel like part of the Elleard Heffern family. Thank you, thank you, thank you!”
B.H. January 2015
With great thanks on your impeccable professionalism and thoughtfulness in identifying and modifying this unique anniversary gift . . .”
R.J. February 2016
“If anyone ever discusses serious jewelry purchases, I always suggest Anne Pokoski at Elleard Heffern. We met Anne when we purchased our wedding rings and recently purchased a 10 year anniversary band, with quite a few holiday gifts in between! I have complete confidence in Anne’s judgement and taste as well as the quality of the jewelry I am receiving.”
J.S. November 2013
"The end result was stunning and truly one-of-a-kind."
“I had an image in my head of the perfect platinum setting that did not exist in the catalogues. I was able to draw and explain what I wanted and Lauren made my imagination become a reality. She took me through the whole process from drawing to wax mold to final setting, which was custom fit and sized to my wife’s hand. The end result was stunning and truly one-of-a-kind.”
A.R. November 2013
“You make it all so much FUN - with your expertise and the joy you obviously also feel: along with your lucky customers.”
J.B. July 2014
She loved it! I think she had a great birthday and the bracelet was a wow moment.
Thanks for helping me make that happen.
You're the best.”
R.H. November 2014
"I appreciate all the time and effort you put in to make it right."
Thank you very much for helping me make my engagement ring exactly as I wanted . . . it is perfect! I appreciate all the time and effort you put in to make it right. Thank you for your effective communication, promptness and professionalism. It was a joy working with you and (we) look forward to working on future projects again soon."
K.R. November 2016
“Ann, thank you for your fine effort in getting my current project done on schedule and on budget, all while meeting the very complex and restrictive set requirements I imposed. In addition to your professionalism, you are always upbeat and your sense of humor is a rare find indeed. I always know I can trust you to give me your honest opinion and make consistently thoughtful recommendations.”
M.S. December, 2013
"The amazing part is that she thinks I picked it out myself."
“Just wanted to drop you a quick note to say thanks for going above and beyond in helping me find the perfect gift for my wife. Not only did you find the right ring, but you were able to do it in complete secrecy. The presentation at her birthday party was priceless. The amazing part is that she thinks I picked it out myself. Thanks, Ann, for going above and beyond the call of duty.”
J.E. November, 2013
The thanks goes to you! We stopped by unannounced thinking we would drop off a ring for sizing, and you graciously gave us the better part of your morning, fixing the ring on the spot, helping me find a way to get some use out of my ring, and most importantly, helping us look for a wedding band. We so appreciate your knowledge, sense of aesthetics, and guidance.
Kind regards, ”
M.N. April 2016